Get Help Now! Call 855-886-RISE

¡Lea esta página en español!



Temporary Service Changes at RISE
Services Impacted by Coronavirus (COVID-19)

As COVID-19 impacts our community, RISE is committed to continuing to provide comprehensive and trauma-informed services for survivors to the best of our ability during these unprecedented circumstances. Based on guidance from our local public health department, the CDC, CDPH, and in alignment with changes being made by other shelters and crisis centers throughout the state, we are implementing limited and temporary changes to our services and programming. Please check back to this site for regular updates.

  • Crisis services and individual counseling sessions have shifted from in-person to phone or video conferencing.
  • RISE is also offering limited in-person and remote accompaniment services, via telephone or video conference, for victims of sexual assault to forensic medical exams and law enforcement interviews. We will not provide in-person accompaniment services to court hearings, hospitals, or large group settings until further notice.
  • Our 24/7 crisis line will continue to operate normally.
  • Our shelters are continuing to operate with limited capacity.
  • Restraining order application assistance will continue via phone or video conferencing.
  • In-person, non-crisis services and programming are canceled or postponed at this time. RISE is developing infrastructure to administer clinical groups, prevention, and volunteer programming remotely and will provide timely updates when available.



Safety Suggestions for Survivors
How COVID-19 Could Uniquely Impact Intimate Partner Violence Survivors

Information courtesy of the National Domestic Violence Hotline. Read the full article here >

Avoiding public spaces and working remotely can help to reduce the spread of COVID-19, but for many survivors, staying home may not be the safest option. We know that any external factors that add stress and financial strain can negatively impact survivors and create circumstances where their safety is further compromised.

Here are a few suggestions for survivors that may make this uncertain time feel a little bit safer:

Create a safety plan. A safety plan is a personalized, practical plan that includes ways to remain safe while in a relationship, planning to leave, or after you leave. Here at RISE, we safety plan with victims, friends, family members, and anyone who is concerned about their own safety or the safety of someone else. Call the RISE support line toll-free 855-886-RISE (7473).

Practice self-care. COVID-19 is causing uncertainty for many people, but getting through this time while experiencing abuse can feel really overwhelming. Taking time for your health and wellness can make a big difference in how you feel. Sometimes self-care looks like safety-planning or meeting your basic needs like eating well and getting a good night's sleep.

Reach out for help. While people are encouraged to stay at home, you may feel isolated from your friends and family. Even if you are isolated, try to maintain social connections online or over the phone, if it is safe to do so, and try to stick to your daily routines as much as possible.


For anyone who needs support, we are here for you, 24/7. Call 855-886-RISE (7473).



How to Cope With Anxiety About Coronavirus
Learn Strategies for Managing Stress During a Pandemic

Information courtesy of Verywell Mind. Read the full article here >

Feelings of fear, anxiety, sadness, and uncertainty are normal during a pandemic. Fortunately, being proactive about your mental health can help to keep both your mind and body stronger.

The way you cope with stress can go a long way toward ensuring that you’re taking helpful action in managing your mental health. Here are ways to take care of yourself and manage stress:

  • Read the news from reliable sources (and take breaks from the news)
  • Recognize the things you can control, like having good hygiene
  • Take measures only if recommended by the CDC
  • Practice self-care
  • Seek professional help from a licensed mental health professional if necessary

In addition to mental health concerns that may arise as a result of anxiety surrounding a pandemic, it's important to monitor existing mental health conditions to ensure they don't worsen.



Additional Resources One-stop resource for SLO County residents and visitors focused on emergency preparedness and response >
General emergency information as well as the latest information about Coronavirus (COVID-19) in SLO County.

Coronavirus safety information from the Centers for Disease Control and Prevention (CDC) >
Up-to-date information from the CDC about on how to keep yourself and your community safe.

Mental health tips from the World Health Organization (WHO) >
The WHO has offered some tips for taking care of mental health under the current global circumstances surrounding COVID-19.



Neon CRM by Neon One